向日葵彩票平台

客户关系管理背景分析

向日葵彩票平台ZUIZAOFAZHANKEHUGUANXIGUANLIDEGUOJIASHIMEIGUO,ZAI1980NIANCHUBIANYOUSUOWEIDE“JIECHUGUANLI”,JIZHUANMENSHOUJIKEHUYUGONGSILIANXIDESUOYOUXINXI;1985NIAN,BABALA•BENDE•JIEKEXUNTICHULEGUANXIYINGXIAODEGAINIAN,SHIRENMENDUISHICHANGYINGXIAOLILUNDEYANJIUYOUMAISHANGLEYIGEXINDETAIJIE;DAO1990NIANZEYANBIANCHENGBAOKUODIANHUAFUWUZHONGXINZHICHIZILIAOFENXIDEKEHUGUANHUAI。

向日葵彩票平台1999NIAN,Gartner Group IncGONGSITICHULECRMGAINIAN(Customer Relationship Management KEHUGUANXIGUANLI)。Gartner Group IncZAIZAOXIETICHUDEERPGAINIANZHONG,QIANGDIAODUIGONGYINGLIANJINXINGZHENGTIGUANLI。ERKEHUZUOWEIGONGYINGLIANZHONGDEYIHUAN,WEISHENMEYAOZHENDUITADANDUTICHUYIGECRMGAINIANNI?

向日葵彩票平台YUANYINZHIYIZAIYU,ZAIERPDESHIJIYINGYONGZHONGRENMENFAXIAN,YOUYUERPXITONGBENSHENGONGNENGFANGMIANDEJUXIANXING,YEYOUYUITJISHUFAZHANJIEDUANDEJUXIANXING,ERPXITONGBINGMEIYOUHENHAODISHIXIANDUIGONGYINGLIANXIAYOU(KEHUDUAN)DEGUANLI,ZHENDUI3CYINSUZHONGDEKEHUDUOYANGXING,ERPBINGMEIYOUJICHULIANGHAODEJIEJUEBANFA。LINGYIFANGMIAN,DAO90NIANDAIMOQI,HULIANWANGDEYINGYONGYUELAIYUEPUJI,CTI、KEHUXINXICHULIJISHU(RUSHUJUCANGKU、SHANGYEZHINENG、ZHISHIFAXIANDENGJISHU)DEDAOLEZHANGZUDEFAZHAN。JIEHEXINJINGJIDEXUQIUHEXINJISHUDEFAZHAN,Gartner Group IncTICHULECRMGAINIAN。CONG90NIANDAIMOQIKAISHI,CRMSHICHANGYIZHICHUYUYIZHONGBAOZHAXINGZENGZHANGDEZHUANGTAI。

客户关系管理系统解决方案目标
客户关系管理系统解析
客户关系管理系统解决方案特点
精选案例
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